FirstNet comes to West Coast General Hospital

nurses using FirstNet system
Sharon Huntley (seated) and Melanie Tait at West Coast General Hospital’s Emergency Department use the FirstNet system following its launch.
Island Health will begin using FirstNet, an electronic system for triaging and tracking emergency patients, in the Emergency Department at Port Alberni’s West Coast General Hospital starting on June 27, 2017.

FirstNet is moving WCGH’s emergency workflow (triaging, registering, tracking patients) into the electronic environment. As part of Island Health’s Electronic Health Record, it will help staff view patient and Emergency Department status in real-time, resulting in improved patient safety and quality of care.

FirstNet is used in many other emergency rooms across Island Health. As one of its benefits, patients will now be seen and assessed by a nurse when they arrive at the department, with patient registration completed following the initial nursing assessment. This can be especially helpful for patients who are very sick when they arrive at the Emergency Department.

Other benefits include:

  • The ability to prioritize patients and their care by allowing all members of the care team to see who has been waiting and for how long. They will also be able to view current vital signs along with the reasons that patients are visiting the Emergency Department.
  • Improved communication among all members of the care team.
  • Improved tracking of important patient data.

We are excited about FirstNet coming to WCGH and the benefits it will bring to patients, staff and the community!