Clinical Staff

As Clinical Staff, you are a highly valued and important part of client care; your skills and dedication have a direct effect on the health outcomes of our clients and their families.

The Electronic Health Record (EHR) will help you provide client quality and safety, will provide you with better and more immediate access to complete client information, and will help decrease the risk of medication errors.

Here are some ways that IHealth will help you provide personalized, integrated care to improve the health of Island residents:

Improved efficiency

As clients’ records get added to the EHR, you will spend less time repeating documentation and communication; you will be able to spend more time planning and providing care:

  • No chart checks!
  • Minimizes or eliminates double charting.
  • You will be building on health history assessments and confirming information with the client rather than having them repeat this information (e.g., allergies) and having to re-document.

Collaboration and Communication

Since client information will be in one place, you, as a Clinician, will be supported in providing coordinated care. This means that:

  • Plans of care can be contributed to by the interdisciplinary team.
  • Assessment information can be viewed in real-time (other team members can adjust plans of care when and as needed).
  • During the handover process, client information will be instantly available prior to the client’s arrival at a site.

Continuity of Care

All staff will be able to access relevant client information from other sites and providers. As a clinician, you will be able to provide the right care at the right time with more confidence than ever!

Improved Access

More than one person can access client information at the same time – you won’t need to wait for someone else to be finished with a client’s chart so you can review or record on it. And the information you access will be in real-time, which means it will be up to date! How will that look?

  • Clients’ charts can be accessed and documentation completed from anywhere.
  • Multiple clinicians can chart simultaneously – no waiting for a chart.
  • Decreased need to porter charts from one service area to another.

Decision support tools

The EHR will provide relevant information at the right time to inform decision making and guide care. This means the system can alert you earlier to potential negative situations in your client (e.g., sepsis, pressure ulcers, VTE), and you can use your clinical judgment and experience to evaluate.

Evidence-based care

With the EHR, you will be supported to provide consistent care based on best practices, and the system will have standardized Order Sets to guide the most appropriate treatment – an extremely important part of transforming the health care needs of our population!


The EHR uses specific, evidence-based language. This means that:

  • Narrative descriptions will be limited, making assessment comparisons easier and more accurate.
  • The number, variety and versions of forms available to complete documentation will be limited.

Extractable data

The EHR will make information available to support continuously evaluating clinical practice to ensure clients are receiving the highest quality, safest care. This means that you can connect your care with client outcomes and adjust as indicated.

Client and Staff Safety

As an additional cue to reduce medication administration errors, barcode scanners will be introduced. For example: internal system checks will provide alerts if orders conflict with noted allergies. The system also supports communicating risks, such as violence, cytotoxic precautions, falls, skin integrity, and infection control precautions. This means you will have the information necessary to keep yourself safe while providing care.

Client Experience

Clients will no longer need to repeat their history and medications to multiple providers; they can take comfort in knowing providers are informed.

What’s Next?

There will be many opportunities for you and your team to become involved in the launch of the EHR:

Stay informed! Check this website often for news.

Get involved! Ask your leader to participate in workflow localization sessions.