Frequently Asked Questions (FAQs)

On this page, you will find commonly-asked questions and related answers on specific IHealth and electronic health record (EHR) topics. These FAQs will be updated when more information is available. If you have a question that is not answered in these FAQs, please send it to us! We review all questions and consider them for future updates to these FAQs.

You can either view specific FAQ entries below or download all questions and answers.

1. Integration

Find answers to the questions your colleagues are asking about what fully-integrated means with the new EHR.

View Integration FAQs

2. Customization

Find answers for how and why Island Health is customizing the new EHR.

View Customization FAQs

3. Upgrading

Find answers for how and when these upgrades to the existing and new EHRs will affect you.

View Upgrading FAQs

4. TRANSITIONING

Find out about how and why paper-based records will be transitioned into the new EHR.

View Transitioning FAQs

5. DEVICES

Find answers to the questions your colleagues are asking about new and existing devices and technology, and how they will work with the new EHR.

View Devices FAQs

6. DOCUMENTATION

Find answers for how documenting care will change in the new EHR.

View Documentation FAQs

7. MEDICATION MANAGEMENT

Find answers to how the new EHR will streamline medication orders, eliminate transcriptions, and what content the medication list will display.

View Medication Management FAQs

8. PHYSICIANS’, NPS’ & MIDWIVES’ PRACTICE

Find answers to questions about what the introduction of the new EHR will mean to Physicians’, Nurse Practitioners’ and Midwives’ practices.

View Physicians’, NPs’ & Midwives’ Practice FAQs

9. NURSING PRACTICE

How will the introduction of the electronic health records affect Nursing practice?

This FAQ is in progress.

10. ALLIED HEALTH PRACTICE

How will the introduction of the electronic health records affect Allied Health practice?

This FAQ is in progress.

11. CLINICAL SUPPORT STAFFS’ PRACTICE

How will the introduction of electronic health records affect Clinical Support Staff practice?

View Clinical Support Staffs Practice FAQs

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