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MyHealth Enrollments Now Above 150,000

MyHealth Enrollments Now Above 150,000

More than 151,000 Vancouver Island residents are now signed up for MyHealth, a secure online website where patients and families can conveniently access personal health information for care and services provided by Island Health. 

MyHealth launched in October 2019, reached 100,000 enrollments on February 23, 2021, and stands at over 151,000 as of September 3. It’s one of the ways that patients and families can view laboratory results, medical imaging reports and scheduled appointments (if booked in Cerner Scheduling).

 “The rapid growth in MyHealth enrollments underlines the value patients and families place on quick, easy online access to their personal health information – especially given the COVID-19 pandemic and the corresponding increase in lab testing,” said Leah Hollins, Chair of the Island Health Board of Directors.

Patients and families can use the site to receive secure messages from Island Health care providers, as well as important updates about the MyHealth service. Once enrolled, those with MyHealth accounts gain access to new features and functionality as they are implemented – including the upcoming addition of echocardiogram reports to available medical imaging reports.

Planned enhancements to MyHealth include physician-authored clinical documentation beginning in January 2022, and increased access to secure messaging and online forms. On the MyHealth website, an updated list of Frequently Asked Questions will be launched September 15..

“[Reaching 150,000 enrollments] means stronger partnerships between Island Health, patients and families,” said Dr. Eric Shafonsky, Associate Chief Medical Information Officer and Physician Lead for MyHealth. “Patient engagement is central to MyHealth, and we are grateful to the many patient partners involved with MyHealth whose insights continue to shape this site and its features. We are also grateful to the laboratory, medical imaging, registration and virtual enrollment line staff at Island Health who helped over 150,000 people enroll.”

Enroll in MyHealth online at www.islandhealth.ca/myhealth, by phone (1-844-844-2219), in-person at Island Health Laboratory and Medical Imaging locations, or at the central admitting desk at any of Island Health’s main hospitals. Once your own MyHealth account is created, you can request access to someone else’s MyHealth account if needed. To obtain proxy access in the care of a loved one please follow the instructions found at this link.


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