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Cerner Capacity Management (CCM)

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    What's going live?

    On Friday June 24, Cerner Capacity Management, which works with the electronic health record, will replace Teletracking at RJH and VGH.

    This change applies to:

    • Nursing, HCAs and allied health staff
    • Patient and materiel porters
    • Environmental services (Housekeeping)
    •  BioMed

    CCM benefits include:

    • Greater transparency of patient flow
    • Integration with PowerChart, FirstNet, PM Office and other Cerner applications
    • Ability to order equipment electronically
    • Real-time updates of portering and housekeeping status

    Engagement Labs Open May 30

    Engagement labs are available for completing on-line learning modules, practicing use of the CCM module, and asking questions of the support staff. 

    Open Monday-Friday, 8:00-16:00 from May 30 to June 23. 

    • Royal Jubilee Hospital: PCC C801
    • Victoria General Hospital: Cafeteria 1814

    Manager Checklist for CCM

    Are you wondering how to prepare your team for the launch of CCM? 

    Consult this practical Manager Checklist. It provides a concrete list of actions you can take to be ready for the launch on June 24

    CCM Readiness Survey

    We ask all employees to take the CCM Readiness Survey after they complete their training and before the survey end date of June 20

    Leaders may download and print this poster, and use it in team huddles. Team members can scan the QR code with their phone and link directly to the survey. 

    Computer users can complete the survey by clicking the button below. 

    Training

    In-Person Training

    Completion of in-person training is mandatory for: Registration and Patient Placement staff
    Completion of in-person training is mandatory for: Portering and Environmental Services

    Site Date Time Location Registration link
    RJH June 2 14:00-16:00 CA169
    RJH June 7 CANCELLED 14:00-16:00 TBC
    RJH June 9 10:30-12:30 EMP 208K Register
    RJH June 14 14:00-16:00 PCC601 Register
    RJH June 16 11:00-13:00 CA169 Register
    RJH June 21 14:00-15:30 CA169 Register
    VGH June 2 14:00-16:00 N285A
    VGH June 7  CANCELLED 14:00-16:00 N285A
    VGH June 9 10:30-12:30 N285A Register
    VGH June 14 14:00-16:00 N285A Register
    VGH June 16 11:00-13:00 N285A Register
    VGH June 21 14:00-15:30 N285A Register
    Site Date Time Location
    RJH June 6 14:00-15:30 CA169
    RJH June 13 14:00-15:30 CA169
    RGH June 15 12:00-13:30 CA169
    RJH June 20 14:00-15:30 CA169
    VGH June 6 14:00-15:30 N285A
    VGH June 13 14:00-15:30 N285A
    VGH June 15 12:00-13:30 N285A
    VGH June 20 14:00-15:300 N285A

    In-person training on an ongoing basis at the Housekeeping Office at both RJH and VGH. IHealth project staff will be posted at the office from May 30 to June 23 to meet and train staff on use of the CCM app on the iPhone. 

    Site Date Time Location
    RJH June 7 14:30-16:00 Health Records
    VGH June 10 14:00-16:00 Health Records

    In-person training on an ongoing basis at the Porter Office / Equipment Depot at both RJH and VGH. IHealth project staff will be posted at the office from May 30 to June 23 to meet and train staff on use of the CCM app on the iPhone. 

    Site Date Time Location
    RJH June 6 9:00-14:00 CA169
    RJH June 10 8:30-13:30 CA169
    RJH June 14 8:30-13:30 CA169
    RJH June 16 13:00-18:00 CA169
    VGH June 7 9:00-14:00 N285A
    VGH June 9 13:00-18:00 N285A
    VGH June 13 9:00-14:00 N285A
    VGH June 15 14:00-19:00 N285A
    VGH June 17 12:00-17:00 N285A
    Site Date Time Location
    RJH June 20 9:00-13:30 CA169
    RJH June 22 14:00-18:30 CA169
    VGH June 21 9:00-13:30 N285A
    VGH June 23 13:00-17:00 N285A
    Site Date Time Location
    RJH June 8 8:00-12:00 TBC
    Site Date Time Location Registration Link
    RJH June 15 9:00-11:00 CA169 Register
    RJH June 17 9:00-11:00 CA169 Register
    VGH June 10 9:00-11:00 N285A Register
    VGH June 17 9:00-11:00 N285A Register
    Site Date Time Location
    RJH June 02 10:00-11:00 S568
    RJH June 02 11:00-12:00 S568

    On-Line Training

    eLearning modules for nursing, clinical and allied health staff are posted below. For each eLearning module, clinical staff will need access to CCM Usernames and Practice Patients (Intranet sign-in required).

    • Completion of applicable Clinical eLearning Curriculums is mandatory for: CSOs, NUAs, CNLs, CNEs and Frequent Charge Nurses
    • All staff who use materiel porter services are strongly recommended to complete the Equipment Transport Request eLearning module (30min)

    Ancilliary, Allied Health, Ambulatory Care, and HCAs

    Training Session Recordings

    Some training sessions delivered by Zoom are being recorded  — more will be added as sessions continue.  Island Health sign-in required. [Note: You may experience buffering on these videos. Please press “pause” for a few minutes and allow the video to load, or download the video to your device.]

    Support for Cerner Capacity Management

    Quick Resource Guides (QRGs)
    QRG sheets for staff are available on the IHealth project SharePoint page: RJH and VGH CCM On Site Resources (Island Health log-in required). 

    CCM Questions
    For questions regarding the activation of Cerner Capacity Management, please contact the CCM Project Team at IHealthCCMProject@islandhealth.ca
    For questions about change management and assisting your team with this change, please contact IHealth Change Manager Alison Gyte at alison.gyte@islandhealth.ca