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IHealth Virtual World Café

World Café? What's That?

World cafés typically offer a wide variety of people the opportunity to explore a topic in detail by gathering at a number of tables and enabling dialogue. 

South Island and Nanaimo World Cafés 

The intent behind the world cafés held at Victoria General Hospital, Royal Jubilee Hospital and Nanaimo Regional General Hospital in Fall 2023 was to explore numerous aspects of the Oracle Cerner electronic health record (EHR) at Island Health. Numerous stations were set up to discuss where it is now, the big go-live to come in the South Island in 2024, and the changes to practice and improvements to the quality of patient care that are enabled in part by the EHR. 

Over 400 people attended the world cafés in Victoria and Nanaimo, and we received positive feedback for the information presented. To expand it out to those who did not have a chance to attend, here is a “virtual” world café. Take a tour!  

Information Stations

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    Your Adoption Journey

    Find out about all the stages in the journey to adoption at VGH, GRH, SISC, and RJH. At this station, you can learn about support available to you, what’s coming next and what you can do to prepare.


    Changes to Practice:

    Here are important changes to practice that clinicians can make now, whether you are already live with CPOE, or going live in Spring 2024. Learn how tools, processes, and standardization can support the transformation.

    Changes to Practice: Best Possible Medication History (BPMH)

    The medication reconciliation process helps prevent adverse drug events that arise from ineffective communication of medication information. These resources ensure that we use the highest standards in administering medications.


    Changes to Practice: Pass Medications

    Find out required steps for pass medications when patients have been granted a temporary leave of absence from the hospital or facility in alignment with the Pass Medications Policy.


    Changes to Practice: Mental Health Act

    Learn more about changes to practice due to the Mental Health Act, and the electronic workflow for the care team members. 


    Staff Learning and Training

    Nurses, NUAs, HCAs, allied health and ambulatory staff can find out about the IHealth learning journey that will set them up for success with adoption.  A new feature is that staff will be using the Cerner Learning Network to train and practice.

    If you have questions in advance of the EHR go-live, please contact: EHRLearning@islandhealth.ca


    Excellence in Quality and Safety

    Excellence in Quality and Safety: The "Why"

    Take a look at the “big picture”, the “why” behind IHealth and the upcoming activation. Find out how IHealth aligns with Island Health’s strategic goals for improving staff and patient experience.


    Excellence in Quality and Safety: Delirium Care Pathway

    Every patient over the age of 75 is at risk for acquiring delirium while in hospital. Follow the Delirium Care Pathway to learn how to prevent and mitigate this medical emergency.


    Provider Experience

    An introduction to the medical staff learning journey with the Provider Education and Experience team (ProEX). ProEX provides EHR training assistance to medical staff through in-person support, rounding and in medical staff engagement labs, individual and group training, and on-line support tools.