IHealth ‘New Platform’ sets stage for Electronic Health Record

It’s Live!

The New Platform, the first major mile-stone in the introduction of our new Electronic Health Record (EHR), was implemented across Island Health on Sunday February 21, 2016.Craig Mercer (seated centre) conducts the final countdown to the New Platform go-live to Queen’s slightly modified anthem “We will, we will… Go-Live!

Thank you to everyone for the hard work, the spirit of cooperation, your ingenuity in troubleshooting and the focus to move us closer to providing one record, one plan for health and care for patients across Island Health.

“We are grateful to be working with such amazing people throughout this exciting and challenging time of change,” said Jess Arril, Executive Project Director for IHealth. “Activation 1A is just the beginning and there is still a tremendous amount of work to do to fully implement and stabilize the New Platform that will be the foundation for IHealth.”

The New Platform is a system upgrade to EHR applications such as Cerner PowerChart, FirstNet, PharmNet, SurgiNet, and more. The upgrade affects everyone who uses these systems and will impact everyone at Island Health as we transition to IHealth.

The New Platform has changed the look and feel of the EHR for all users, including new presentations of patient data and some new icons. There are significant process changes in Laboratory Medicine, Medical Imaging, Pharmacy, Emergency, Registration and Scheduling and the Regional Message Centre for ordering providers.
The upgrade was necessary for the new functionality and workflow changes in IHealth. There will be a stabilization period in the weeks following the go-live as the IHealth team works through and resolves any identified issues.

“We have witnessed tremendous kindness, support and col-laboration across all parts of the organization,” said Catherine Claiter-Larsen, Chief Information Officer at Island Health. “The dedication you have shown makes me proud to be a part of the dynamic team of Island Health professionals that is moving us into the future.”

Once the stabilization period following the New Platform go-live is complete, Island Health will be activating the EHR first at Nanaimo Regional General Hospital, Dufferin Place in Nanaimo and Oceanside Health Centre in Parksville, on March 19th. Six months following that, IHealth will go-live across all of Island Health!

The IHealth team and Go-live Central Support are posting regular Status Updates (internal only) along with answers to your questions and how to connect for New Platform help (internal only).

Thank you, everyone, for your ongoing support for IHealth.